FAQs

 
  • The first step is to meet and see if we’re a good fit for each other. You can book your free, 60-minute intake session here (Insert link here).

    Fees will also be discussed during this initial session. If you have financial difficulties, I offer sliding scale fees.

  • I accept e-transfers, cash, and cheques.

  • Some insurance plans may cover my fees under a health spending account, but it’s best to confirm with your insurance provider.

  • Since we work with horses, we need to work in person. But the first intake session can be conducted via Zoom.

  • Please cancel your session before 24 hours to avoid charges. Emergencies without advanced notice will be considered on a case-by-case basis.

  • My sessions are conducted in a confidential, one-on-one setting, and I adhere to the Alberta College of Social Work (ACSW) code of ethics and confidentiality guidelines.

  • In Canada, the word therapist is a protected term, meaning that only those with proper credential can use it. Also, one of a therapist main objectives is to treat or heal specific conditions. Our approach at Gendron Equine Wellness, is to help you manage your conditions in having a better quality of life with the help of horses and nature.

  • We offer equine facilitated wellness near Medicine Hat, Alberta. We are located 20 minutes east of Medicine Hat, in south east corner of Alberta.

  • This is a great question, as many terms might confuse people seeking these services. Some might describe our services as a place that offers equine therapy near Medicine Hat or as equine-assisted therapy near Medicine Hat or animal-assisted therapy near Medicine Hat, and others would say that Gendron Equine Wellness offers therapy with horses near Medicine Hat; however, the proper way to describe our services is Equine Facilitated Wellness near Medicine Hat.